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What Type of Water Are You Dealing With?

1/18/2019 (Permalink)

Water Damage What Type of Water Are You Dealing With? If you do not know the source of water, call SERVPRO

Types Of Water 

When people think of hazardous materials, they think of chemicals, asbestos, mold and other known irritants. Most people would not place water into the hazardous category. However, contaminated water can be just as harmful, if not more so, than many products labeled as unsafe. For this reason, if you are dealing with sitting water, it is important that you know where it comes from before you attempt to clean it up on your own. If you do not know the source of water, call a South Portland,ME , water restoration team to cleanup the mess on your behalf.

Types of Water

There are three types of water with which you may be forced to deal. Those are as follows:

  • Category 1 water
  • Category 2 water
  • Category 3 water


Category 1 Water

Category 1 water is clean water and typically comes from a leaking supply line or some other source that you know poses no threat. You can safely breathe near this type of water without fear of inhaling bacteria. However, category 1 water can quickly become contaminated water if allowed to sit and/or if it comes into contact with a contaminant.

Category 2 Water

Category 2 water, or gray water, typically comes from an overflowing washing machine, a broken dishwasher supply line or a toiled filled with urine. Though not life-threatening, gray water can cause discomfort. If you attempt to clean up this type of water on your own and without protective gear, you may develop a rash or become ill.

Category 3 Water

Category 3 water, or black water, is the most dangerous type of water. In terms of harmfulness, it is up there with harsh chemicals, bacteria and viruses. In fact, category 3 often contains viruses, bacteria and chemicals. Category 3 water often comes from sewers, toilets that contain feces, rivers and other sources with unknown pathogens. You should avoid breathing the air near a category 3 event.

If there is contaminated water in your home, or if you suspect sitting water is contaminated, contact a South Portland,ME , water restoration team. Doing so could prevent unnecessary illness or harm.

Why Emergency Board Up? Securing Your Business After a Fire

1/10/2019 (Permalink)

Commercial Why Emergency Board Up? Securing Your Business After a Fire Emergency board in a South Portland, ME business

Ways to Protect Your Unsecure Building

Keeping your business secure after a commercial fire isn’t always top of mind, but it should be. Once the flames are out, your South Portland,ME, building faces new threats in the form of weather, animals and vandals. Here are some ways to secure your business prior to fire damage restoration.

After the fire, but before repair is often the most vulnerable time for a damaged building. Ways to protect your unsecure building include:

  • Emergency board up
  • Security fencing
  • Roof protection

Emergency Board Up

In addition to scorching doors and burning holes through walls, heat from fires can burst windows and leave your building wide open. Even the tiniest hole can be enough for an animal to get through and destroy personal property. In a pinch, use simple plywood and a nail gun to cover most holes. Or, connect with a fire damage restoration firm that may rent out steel coverings for extra tough security.

Security Fencing

A damaged building is typically a vacant one, and those are a gold mine in the minds of would-be thieves. Security fencing is a great way to create a barrier. Encircling the building with sturdy chain-link fencing can make it hard to get in without being noticed. Best of all, it’s easily removed for repairs.

Roof Protection

Flames that reach the roof of your building can cause particularly costly roof damage - but things can get much worse if water gets in on top of that. Sturdy, industrial-grade tarps can be placed over roof holes and secured to create a waterproof barrier that keeps storm damage at bay.

You owe it to yourself to prevent more stress from a fire if you can. Securing your building after the blaze is a great way to do it. Whether its boarding, fencing or a basic tarp, apply these methods to keep your building safe until fire damage restoration and smoke cleanup are complete.

Flooding in a Furnace

12/31/2018 (Permalink)

Any commercial flood in Scarborough,ME, can be a severe disruption. However, even a minor flood is exacerbated by water leaking into a furnace room. Consider a few tips in order to maintain heating in the winter months and prevent a furnace flood from damaging your business infrastructure.

1. Relocation and Repair

The most important initial step is to stop the leak. For example, if the flooded furnace is the result of a broken pipe, the water should be shut off at the main and the pipe should be replaced. If the water has flooded the furnace room to the level of the electrical outlets, or if any other electrical systems have been dampened, then power should be disconnected at the breaker. At this stage, it may also be necessary to inspect the integrity of the sump pump or other water removal system if the furnace flood occurred on a lower floor.

2. Inspection and Analysis

Practically speaking, repair of a flooded furnace can be difficult. Many professional restoration services will make the call to upgrade and replace damaged units rather than attempting risky and costly repairs. After shutting off the gas lines and ensuring that no ongoing flooding is occurring, it may be helpful to take inventory of all visibly-damaged components. However, not all damage is can be assessed adequately by the average person. For example, some gas valves and other HVAC components are prone to failure after inundation, even with no apparent cracking.

3. Further Action

Your insurance adjuster or repair professional may advise additional procedures, such as air duct cleaning or replacement of surrounding flooring and insulation. Sensitive electrical components such as controls and circuit boards may need complete replacement. Air filters will likely need changing immediately.

Don’t wait to formulate a recovery plan. Keep your business running smoothly by collecting the necessary contact information and advising employees on how to respond in the event of a furnace flood.

3 Steps To Take After Your Home Sustains Water Damage

12/19/2018 (Permalink)

Water Damage 3 Steps To Take After Your Home Sustains Water Damage Water damage in a South Portland, ME basement

Cleaning and Restoration Process after Water Damage

Water damage in your home in South Portland,ME, can make you feel overwhelmed. You want your home to be restored as quickly as possible, but you may not know what to do after your home is damaged. However, there are several things you can do to begin the cleaning and restoration process.

1. Act Quickly To Remove Water

Whether a flood is caused by a natural disaster or broken pipes, removing water from your home can help to prevent extensive damage from occurring. If an appliance or a pipe is causing water to flood your home, start by turning off the water. If there is only a small amount of water, you can use towels or mops for water cleanup. Otherwise, airing out your home can help water to evaporate more quickly.

2. Be Mindful of Damage

Although it’s often helpful to quickly remove as much water from your home as possible, it’s also important to be aware of potential hazards in your home. Water damage can often cause structural issues, which could make it difficult to enter the home. Mold growth can also occur shortly after a flood, which could have a negative impact on your health. As you go through the water cleanup process, it’s wise to be aware of your environment.

3. Restore Personal Belongings

Once water has been removed from your home and damage has been identified, you can turn your attention to your belongings. Clothing items, rugs and other belongings made of cloth may need to be sanitized at a dry cleaner’s shop. If minor flooding has occurred, you may be able to simply wipe some of your belongings with hard surfaces dry, whereas a larger flood may require you to replace items.

Understanding what to do after water damage occurs in your home can help you prevent further damage from happening. You may find it useful to work with water and flood damage restoration professionals.

Fire Damage Restoration: The Process

12/19/2018 (Permalink)

Fire Damage Fire Damage Restoration: The Process Fire damaged furniture in Cape Elizabeth, ME

Fire Damage Restoration: The Process

After a fire, there are a lot of steps that are taken to get you safe and back in your home. Most of this process is handled quickly, from emergency service response to initial insurance phone calls. While fire restoration is the primary goal, and you have likely called on an emergency restoration company in the Cape Elizabeth,ME , area to assist you, it is worth it to slow down and understand the process.

1. Inspection and Assessment

After fire crews respond to your residence and put out the fire, you can immediately call an emergency restoration company to come out and perform an inspection and assessment of your property. During this initial visit, a team will look over your property for structural, fire, water and smoke damage, and once finished, they will provide you with an estimate of the work to be completed.

2. Boarding Up and Tarping

In addition to fire restoration, these companies will offer to board up and tarp your home, preventing any vandalism, theft and liability issues with your insurer. Most homeowner’s policies mandate some level of mitigation after a disaster to avoid further damage to your property.

3. Water Removal and Cleanout

Damage cleaning begins after you and your chosen restoration service have agreed on terms and signed contracts. During this process, the service will remove all excess water, thoroughly dry the property, clean away any soot and residue, and remove debris and rubbish, clearing the path for restoration to begin.

4. Restoration

Restoration is the stage where you will begin to see your property come back to life. Structural issues will be corrected. Ceilings will be resealed. Floors will be cleaned, sanded, stained and polished. Then, once walls and floors are back to the way they were, everything will receive a fresh coat of paint before being returned to you.

Fire restoration is the light at the end of the tunnel for those who have suffered a fire disaster. Restoration is when their house becomes home again.

Services Offered Under Professional Storm Damage Restoration

12/7/2018 (Permalink)

Storm Damage Services Offered Under Professional Storm Damage Restoration Bedroom after storm damage in South Portland,ME

Storm damage is one of the top causes of damage in homes and commercial places especially in severe cases. Storm damage is usually accompanied by other forms of damage such as:

  • Water damage caused by river flooding or general flooding or ground water oozing hence needing a flood pump for water restoration.
  • Wind damage that may cause roof damage through roof leak hence requiring roof repair as a storm restoration activity.
  • Hail damage.
  • Hurricane damage.
  • Ice damage that may cause frozen pipes due to ice damming hence requiring water restoration.

To be able to deal with these forms of damages, there are professional storm restoration companies available to help in the process of storm remediation. The level of storm damage caused to your property with respect to wind damage, roof damage, hail damage, ice damage, hurricane damage, and flood water damage is dependent upon how prone your place is to each. To undertake a successful home restoration, the restoration experts will require analyzing the parts that need storm remediation. Some home restoration processes may involve just a roof repair and a cleanup.

Flooding is one of the leading causes of water damage and it occurs when there is an incidence of river flooding. Flood water is normally cleaned out of the area by the application of a flood pump as a way of water restoration. River flooding and other forms of flood water maybe as a result of natural causes, such as a broken ice dam, or artificial causes. Either way, flood water may lead to damages such as mold growth and extensive soaking of property. The flood pump is an added expense for the storm restoration process. Flooding may also be caused by oozing of ground water. The ground water may be in large volumes hence causing serious damages on property.

Wind damage caused by a high wind strength accompanying storms can sometimes bring about roof damage that may cause a roof leak. Roof damage that involve a roof leak, therefore, demands a roof repair, a service provided by the storm restoration companies. Because the roof leak can pave way for water damages in the event of rains, your home restoration may also need water restoration services. Sometimes, the roof damage may be extensive such that your home restoration may demand a new roof installation instead of a roof repair.

Hurricane damage and hail damage are some of the most destructive forms of storm damage. These may not only cause roof damage, but may render you completely homeless or without a business place. Hurricane damage is common especially in places built close to the sea. An example of a hurricane is hurricane Katrina that is recognized around the world for its damages. Hail damage is also common but not as bad as the former. All these damages can be addressed by a company hired for storm remediation. Hurricane damage is destructive because it is accompanied by wind damage.

Ice damage is another type of damage and is commonly accompanied by ice damming that builds up in an ice dam that may burst or crack hence allowing water through. Ice damming occurs in low temperature places and the ice dam keeps liquid water from flowing hence holding it behind the ice walls. However, when cracks form or the ice dam bursts, water may flow to homes or business places hence causing a lot of damage on the property. This ice damage may cause flooding in both the exterior and interior regions of the home/business. Ice damming may also form river flooding if the water exceeds standard capacity hence allowing the flow of floodwater into valuable property.

Some ice may form on the pipes like those in the flood pump hence forming frozen pipes. When these frozen pipes contract and expand, they develop cracks because of the temperature changes. This may cause water leakage that results into flooding and mold growth on the ceilings and walls. This leads to added storm restoration expenses because repairs become a top priority. Frozen pipes also increase the restoration fees since they need to be repaired or changed. Ice damming is sometimes fed by ground water making the likelihood of bursting high.

Professional Storm Damage Restoration Can Help After Severe Weather

12/7/2018 (Permalink)

Storm Damage Professional Storm Damage Restoration Can Help After Severe Weather Ica damage can lead to issues with frozen pipes

Storm damage can be harsh. Flooding from a hurricane or river flood can cause serious problems including wind damage and roof damage as well as rising ground water that may cause problems in many spaces in the home from the basement to the upstairs bedrooms. The same is true of hail damage and hurricane damage. Hail damage and hurricane damage may overwhelm a flood pump and cause even more flooding in any home. During the colder months, winter storms can cause problems such as ice damage and ice damming. Ice damage can lead to issues with frozen pipes. Frozen pipes can cause a roof leak that can lead to an ice dam on the roof and additional problems with flood water that may even get the flood pump and jam it.

Hiring Professionals

Water restoration professionals can help with many aspects of storm remediation. Storm remediation can be necessary in order to correct serious problems such as a roof leak, frozen pipes, hail damage, wind damage and roof damage. A professional company that offers home restoration services can also help with issues such as river flooding that can also cause flood water and ground water to get on the person's property. Such flood water and ground water may not be handled well with a flood pump. Storm restoration efforts can also help with other issues such as a problem with a roof leak that comes from an ice dam. Storm restoration experts know how to deal with any kind of issues that happen when a big storm comes up. It's not unusual, as many water restoration professionals know, to see river flooding that has ice in it so that the homeowner has ice an ice dam or frozen pipes. It's a good idea to hire storm restoration experts as soon as the storm has stopped to do tasks such as roof repair and removing ice damming.

The Steps of Professional Water Damage Restoration

12/7/2018 (Permalink)

Water Damage The Steps of Professional Water Damage Restoration Air movers after a water loss in a Cape Elizabeth,ME home

Water Damage Restoration Steps

Water damage is a major nightmare for house owners. Once it occurs, there is a limited time frame for the property owner to salvage the situation and avoid incurring heavy losses. It is important to follow specific professional steps towards the restoration of a building after a water damage.

a) Identifying the source of the water in your home

The first critical step of a successful water damage restoration is the identification of the source of water causing the damage. Without knowing where water is coming from, other measures cannot be effective. If the damage is from a leaking tap, then that is easy to identify. However, in some cases, water leakage can emanate from areas that are concealed below the floor or between the walls especially when there is a pipe break or a supply line break.

If the source is not found or it is linked to a pipe break or a supply line break, the best approach is to turn off water supply into the building altogether. Once the water source has been identified or the water supply is cut off, it is important to request a plumber to repair the leakage.

b) Notifying the Insurance Company

By the time water damage becomes evident, it may have caused severe damage to a house. Such damage can be costly to home or business owners. It is important to notify the insurance company immediately water damage is noticed. Notifying the insurance company as early as possible also reduces the risks of claims being denied as they may guide the individual on the do's and don'ts of a water cleanup and restoration process.

Homeowner's insurance does not cover flood damage. Consequently, it is essential to state whether one has water or flood damage to avoid instances where claims are denied. If you suffer a flood damage, you will need a different coverage from what is addressed by a homeowner's insurance.

c) Disconnect Electricity

Water and electrical appliances are sworn enemies. Cutting off the electricity is thus an important mitigation step to minimize the damages that occur in a flooded home. If there is a lot of water in the house, it is important to switch off the electricity supply to the house. This will ensure that electrical appliances are not damaged. Such a step helps in the mitigation against more damage.

d) Remove Water

Removing the water in home or water in business is an essential step towards restoration of the flooded home. However, the best practice in the water cleanup is first to identify the source of water in your home or water in your business premises. Tap water is safe to remove using conventional approaches such as mopping or vacuum cleaning. However, for sewage water,flood damage, water coming from pipe breaks, supply line breaks, or other unknown sources, it is important to engage a professional restoration company who can help remove it safely. In the case of water in a business, professionals will ensure that water removal is done in a manner that will provide mitigation against damage to vital business assets.

e) Drying

Once water cleanup is done, drying of the house is necessary before a return to normalcy can be declared. If drying is not complete, then more water damage to the house can occur after repairs. To ensure that the water cleanup process is effective, engaging a restoration company can guarantee proper targeting and dehumidification of locations that are not easy to access. The furniture and carpets should be dried adequately to eliminate any odor in the house. The drying process can take a few days but may go beyond several weeks for flooded homes.

f) Cleaning

The last step involves cleaning of other materials such as clothes, furniture, and carpets. The cleanup is essential in the mitigation of mold development after recovering a flooded home. The step may require a professional restoration company to clean and sanitize such materials.

g) Restoration

This is the last and often the most expensive step towards addressing the problems of water in a home or water in a business. For instance, if there is a pipe break or a supply line break, the process may require the complete replacement of walls and floors to ensure that the house is ready for occupation. It is essential to acquire the services of a restoration company in this process.

The Basics of Commercial Property Insurance

11/30/2018 (Permalink)

Why SERVPRO The Basics of Commercial Property Insurance Clean warehouse after fire damage in South Portland,ME

Owning commercial property comes with a few inherent expenses. One such expense is commercial insurance, and a property policy will be one of the main facets of your insurance package. Commercial property insurance protects you in case something happens to your building in South Portland,ME, some of the structures around it and the items within it that are essential to your business. It’s important to know what to expect from your property coverage.

Possible Coverage

The specific things that are covered in a property policy depend on your business, but many companies have similar items on their list. Your covered property may include:

  • Building
  • Fencing or other security measures
  • Signs
  • Landscaping
  • Equipment housed in the building
  • Essential records and documents
  • Inventory

If any of these items are damaged in a fire, it is likely that you will be able to file a claim with your insurance company to cover the cost of fire remediation services. It is essential to have a policy that covers all your needs before fire damage occurs.

Possible Cost

Not all businesses will pay the same price for property coverage. Premiums for commercial insurance vary depending on several factors. If your local fire protection agency has an excellent rating and your business is located relatively near a fire station, your insurance will probably cost less. Furthermore, the building itself and the purpose for which you are using it play a role in determining your cost. If it is built from fire resistant materials, your premiums will probably be lower. Office buildings or business plans that involve a smaller fire risk usually result in lower costs than businesses such as restaurants that involve greater risk.

Your commercial insurance policy is designed to protect your business in the event of a disaster. For peace of mind, talk to your agent about the coverage that is right for you and your business.

FAQs About Mold in Commercial Buildings

11/30/2018 (Permalink)

Why SERVPRO FAQs About Mold in Commercial Buildings Ceiling mold damage in Pine Point,ME

If mold growth has affected your business in Pine Point,ME, it’s easy to feel overwhelmed. There are several common questions about mold that can help you understand the causes of mold and how to prevent and clean mold in your business.

What Causes Mold?

Understanding what causes mold can help you get an idea of how to prevent it from growing. Factors that can cause mold to grow can include:

  • High humidity in areas like bathrooms or basements
  • Water from broken or leaking pipes
  • Flooding

How Quickly Does Mold Form?

Mold can form within one or two days after water damage has occurred, though black mold often takes longer to grow. The following issues can make it more likely for mold to grow quickly:

  • Standing water
  • Consistently damp environments
  • Moist environments with exposure to sunlight

How Is Mold Removed?

The amount of time it takes to remove mold can vary based on the amount of damage that has occurred and the type of mold that is present. Once mold is identified, there are several important steps professionals often take, which can include:

  • Assessing the area where mold growth has occurred
  • Containing the area affected by mold
  • Removing materials affected by mold, such as floors or walls
  • Sanitizing the affected locations

Can Mold Be Prevented?

Removing mold is considerably more difficult than preventing mold. Taking the following steps might help you prevent mold from growing in your business:

  • Keep your building as dry as possible
  • Frequently check your pipes for any leaks or cracks
  • Plant trees and shrubbery outside your building to allow for better water absorption

Having a solid understanding of factors that can make mold growth more likely and knowing how to keep mold from growing can help you maintain your business. If your business has already been affected by mold, however, consider working with mold removal and remediation experts who can help you restore your business.